BREAKING
Starbucks Builds AI to Replace Vendors
What the AI Tools Would Replace
Inventory tracking
Microsoft
●
Microsoft Dynamics 365
●
Supply-chain management
Facility management
IBM
●
IBM TRIRIGA
●
Maintenance management
Part of Back to Starbucks Strategy
A Long History of AI at Starbucks
1
Deep Brew 2019
↓
2
Green Dot Assist 2025
↓
3
In-house tools by 2027
0
stores rolled out
0
mo
before scrapped
Hallucinations Are the Key Test
AI NEWS BLITZ
Starbucks is developing in-house AI tools that could replace some Microsoft and IBM software.