BREAKING
US States Expand AI in SNAP, Medicaid
How Three States Deploy AI
Louisiana
MARC
●
Medicaid chatbot, 24/7
●
Google & Quantiphi
●
English, Spanish, Vietnamese
New Hampshire
Gemini
●
Unemployment claims
●
Extracts free-text info
●
8 use cases in testing
0
M
Florida budget
0
%
federal error cap
0
budget year
Why the AI Push Now
1
Budget bill passes
↓
2
Stricter work rules
↓
3
More recertification
↓
4
States turn to AI
Efficiency vs Beneficiary Risk
Promise
●
Eases staff workload
●
24/7 multilingual help
●
Faster claims
Risk
●
Hallucinations exclude eligible
●
Arkansas black-box lawsuit
●
Devastating for families
Balancing Efficiency and Protection
AI NEWS BLITZ
Several US states are now using AI to manage their safety-net benefit programs.