Millions Turn to AI Chatbots for Mental Health, But Safety Gaps Widen

Adoption of artificial intelligence for mental health support has surged among millions worldwide, yet emerging research reveals significant safety concerns and ethical violations in how these systems handle crisis moments and therapeutic relationships. Nearly one in five U.S. adolescents and young adults now use AI chatbots for mental health advice, according to a RAND survey, with adoption rising particularly sharply among adults under 30, where 28% report regular use. The global AI mental health market reached $2.11 billion in 2026 and is projected to expand to $9.12 billion by 2033. Among AI users managing mental health challenges, 48.7% rely on large language models for therapeutic assistance, with accessibility and affordability cited as primary drivers. Those with prior therapy experience often rate AI interactions favorably—approximately 75% view them as equivalent to or superior to human sessions.