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AI Coding Agents Turn Customer Support Tickets Into Bug Fixes and Code

  • AI Agents
  • Software Dev & Coding
  • Sales & Business

Development teams are increasingly letting AI coding agents fix bugs and build features directly from customer feedback and support tickets. Companies such as Linear, which makes project-management software, are running this in-house, automating the once-manual path from feedback to code. The approach is still early, but some expect it to reshape how software gets built.

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