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Walmart Pledges Not to Use AI or Customer Data for Personalized Prices

  • Sales & Business
  • AI Agents
  • Policy & Regulation

Walmart says it will not use AI, income signals, shopping history or a shopper's urgency to charge different people different prices for the same products, making a public trust pledge as digital shelf labels and retail AI tools spread across its stores. The company also says its AI shopping assistant, Sparky, will not be used to raise a customer's price or hide lower-priced options that fit their needs.

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