Grok Bot can now make phone calls for users, handling the conversation itself once it is told whom to call and why, according to a post describing the new feature.
AI AGENTS · PHONE CALLS
Grok Bot Can Now Place Phone Calls and Hold the Conversation on Its Own
Users name a recipient and state the purpose of the call. The bot runs the conversation without the user speaking, with a live transcript on screen and a prompt for input when it needs more information.
2
Inputs from the user: the recipient and the purpose of the call
0
Spoken words required from the user during the call
Live
Real-time transcript shown as the call proceeds
How a call works
Process flow of a user-initiated call
STEP 1
User names recipient and purpose
→
STEP 2
Bot conducts the conversation
→
STEP 3
Answer box appears if more info is needed
→
STEP 4
Transcript displayed in real time
What the post confirmed
Users can name a recipient and state the call's purpose
The bot conducts the conversation without the user speaking
A real-time transcript is displayed during the call
A small answer box lets the user supply extra information
Still unconfirmed
Rollout timing, regional availability, and plan access
Pricing
Safeguards on who can be called
Accuracy with unexpected responses
What happens when a call goes wrong
Beyond the chat window
Calling a third party raises questions a text-only chatbot never had to answer.
Consent
Whether the person called has agreed to the contact
Disclosure
Whether the caller makes clear it is an AI
Accountability
Who answers for what the bot says on the call
Human oversight
Transcript and prompts suggest a human stays in the loop; the extent is not detailed
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