Fin Fine-Tunes NVIDIA Nemotron Models for Next-Generation Customer Service AI

Fin has deployed fine-tuned versions of NVIDIA's Nemotron 3 Super and Nano language models to power its latest customer service AI products, including the newly announced Apex 2.0 and Apex Flash 2.0 models unveiled at Pioneer 2026 on October 7, 2026. The collaboration demonstrates how open-weight foundation models can be specialized for vertical tasks through targeted post-training on domain-specific data.