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Staff in Saratov restrain humanoid robot Syoma after it appears to kick a customer

September 2, 2026 at 11:19 EDT

Robotics
Sales & Business

A humanoid robot presented as a tech consultant in a Russian electronics store appeared on CCTV to kick toward a customer who shoved it, until staff held the machine down and powered it off. Reports of the September 2, 2026 clip said no one was seriously injured.

Sept. 2, 2026 · Volga Store, Saratov

Shop robot appears to kick a customer

CCTV shows Syoma, a humanoid tech consultant, swinging a leg toward a man who shoved it. Staff then held the machine down and powered it off. No serious injuries were reported.

How the encounter unfolded

Customer shoves Syoma

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Kick-like leg swing

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Staff restrain it

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Powered down / reboot

Who stopped the motion

People in the aisle, not an automatic cutoff, ended the episode.

Robot still moving

People who stepped in

Some viewers

Self-defense reading. The customer shoved first, so the kick-like move looked like the machine protecting itself.

Others warned

Safety and authenticity. A shop robot should stop on contact. Remote control, a glitch, or a staged clip have not been ruled out.

The kick is unproven as intent

Autonomous strike? Teleoperation? Balance recovery? Staged clip?

No manufacturer or model has been independently confirmed, and no official log of the motion has been published. Serious injuries reported: 0.

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