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Professional-Services Firms Move From AI Pilots to Workflow Redesign

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  • Sales & Business

Professional-services firms are moving from AI experiments to embedded workflows, but the evidence points to a split outcome: tools are improving individual productivity while firms still struggle to prove financial value and decide which human roles will change. A current review of AI in consultancy and law is centered on that assistance-versus-replacement line, where routine work may be delegated while professional judgment remains central. The current workplace review

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