Salesforce said on June 15, 2026 that it had signed a definitive agreement to acquire Fin (formerly Intercom), a company offering an AI customer-service and agent platform, for about $3.6 billion in cash. The deal, subject to customary purchase price adjustments, is expected to close in the fourth quarter of Salesforce's fiscal 2027 (FY2027 Q4), pending regulatory approvals. Salesforce said its FY2027 guidance and capital-return program would be unchanged after the deal closes (Salesforce announcement, Reuters).
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