Microsoft Consolidates Copilot Apps, Retreats From Consumer Chatbot Market

Microsoft has merged its consumer and workplace Copilot AI assistants into a single product, conceding the competitive personal-chatbot market to OpenAI, Google, and Meta as it refocuses on enterprise customers. The software giant completed a six-month engineering effort to absorb the separate consumer version into its Microsoft 365 workplace tool, retiring several unsuccessful consumer features in the process and signaling a strategic shift away from competing for individual users.