Companies Reverse Course on AI Push as Usage-Based Bills Spiral, Curbing Employee Access

After spending much of the past year urging staff to lean on generative AI, a growing number of large employers are now throttling that same usage as costs run far beyond expectations. What began as an aggressive adoption drive has produced budget shocks acute enough to force companies including Atlassian, Citi, Adobe and Amazon to cap or temporarily suspend access to premium AI models, according to reporting on internal documents and leaked communications.