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L'Oréal Partners With OpenAI to Adapt to Agentic Commerce

  • AI Agents
  • Sales & Business

Barbara Lavernos, Deputy CEO of cosmetics giant L'Oréal, spoke about adapting the business to "agentic commerce," in which AI agents search, compare and buy products on behalf of consumers. On June 17, 2026, the company announced a major partnership with OpenAI at VivaTech, positioning this as one of its priority areas.

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