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Anthropic open-sources Claude Commerce Agents blueprint for shopping and merchant workflows

September 2, 2026 at 23:34 EDT

AI Agents
Open Source
Sales & Business

Anthropic on September 2, 2026 published Claude Commerce Agents, an Apache 2.0 reference blueprint for shopping and merchant agents on Claude, with runnable examples for retail, travel, telecom, and entertainment. The GitHub repository is available immediately, timed for holiday-season planning rather than as a hosted storefront or checkout product.

September 2, 2026 · Anthropic

Claude Commerce Agents, open-sourced

A forkable blueprint for shopping and merchant agents on Claude, with retail, travel, telecom, and entertainment demos — not a hosted checkout product.

Reported lift vs baseline shopping

Larger carts, more completed purchases

Cart size

1.00×

baseline

1.35×

up to +35%

Purchase completion

1.00×

baseline

1.60×

+60% more likely

Anthropic attributed up to 35% larger carts and 60% higher purchase completion to retailers running shopping agents on Claude; Jiang cited about 30–35% cart lift for one partner.

Agent roles: shopping and merchant

Vertical demos: retail, travel, telecom, entertainment

Runtimes: Messages API, Agent SDK, Managed Agents

90–99%

Prompt-cache hit rates in best deployments

How a turn is supposed to end

1. Intent

Shop or operate in one agent loop

→

2. Stage

Cart or merchant write is proposed

→

3. Host / human

Checkout and apply stay off-model

What teams liked

Wix reported prompts in 15 minutes; Fetch ran both agents locally in well under an hour. Zomato said the documented setup would skip weeks of first-agent trial and error.

What remains on the deployer

Not a supported product, no SLA, no contributions. Demos have no authentication. Lift figures lack published sample size. Identity, compliance, and live checkout are yours.

Claude is the intelligence layer — catalogs, payments, and last mile stay with the merchant.

Apache 2.0 fork API · Bedrock · Foundry · Vertex Claude Code plugin

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