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Anthropic Opens New Anthropic Interviewer Study on What Users Want From AI

September 29, 2026 at 13:12 EDT

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Research & Papers

Anthropic said on September 29, 2026, that it is launching a new Anthropic Interviewer study asking people what they want from AI, how they use it, and what they expect from the companies building it. The launch turns the company's AI-run interview method back toward Claude users after a 2025 pilot and an 80,508-person global study.

Sep 29, 2026 | Anthropic

AI asks what people want from AI

A new Anthropic Interviewer study asks users about AI's role in life, society, and the expectations they have for the companies building it.

80,508

prior interviews

159

countries reached

languages included

10-15

minutes per interview

Prior study: top concerns

Each stacked column uses the same percentage scale.

26.7%

Unreliability

22.3%

Jobs and economy

21.9%

Autonomy and agency

How the interviewer works

Planning

Researchers refine the guide.

Interviewing

Claude adapts follow-ups live.

Analysis

Themes are checked by researchers.

Why it matters

The format captures open-ended hopes, worries, and use cases that basic usage logs cannot explain.

What to watch

The evidence is directional: samples skew toward Claude users, and self-reports need careful interpretation.

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